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HEALTH AND MAGNETS RETURN POLICY
Health And Magnets will accept returns
within 30 days of receipt subject to the following terms and conditions;
If, within 30 days, you are not completely satisfied with your purchase,
please contact Health And Magnets for a Return Authorization (RA) number.
No return can be accepted without our prior authorization - Unauthorized
returns will be refused by our Receiving Department. Customer is responsible
for both actual outbound and return shipping and handling charges. Once we
receive an authorized return, a store merchandise credit will be issued for
the actual cost of product minus shipping and handling costs. This credit
can be used at any one of our 32 stores. Shipping charges are not refundable.
Custom Orders
There is no refund or exchange on any custom orders including, but not limited to, custom length cuts. special made items and special order items not normally carried in our warehouse.
Return Policy Exceptions
WATER PRODUCTS -
Water filtration products or any products that utilize water are not returnable
if used. This includes shower filters, water filters, humidifiers, dehumidifiers,
vapor steam cleaners, etc.
SPECIAL ORDER ITEMS -
Special Order Items are non returnable.
ITEMS PURCHASE WITH STORE
CREDIT - Items purchased with store credit are non returnable.
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